Join our exclusive gathering of APAC executives in Bali to explore pivotal topics shaping the region’s future — AI, The Asian Century, and the evolving customer experience.
Engage with top leaders, gain strategic insights, and unlock unparalleled opportunities to drive innovation and growth. Secure your place at this high-level event today!
February 20-22, 2025
(Pre-event on Feb 19)
The Mulia & Mulia Resorts,
Nusa Dua, Bali, Indonesia
This February, we invite you to learn from the best top industry experts dissecting the region's most pressing challenges and opportunities.
These sessions, led by top leaders, will provide actionable insights to empower businesses to overcome uncertainty, harness AI, and refine strategies for sustained growth.
Exclusive Insights
Synergy Networking
Mind Reviving
Bali Site Launch
Actionable discussions on latest regional challenges and innovations in technology, along with engaging talks on AI and EI and measuring the success.
Connect with like-minded and influential senior management from top global brands in APAC.
Balance the work commitments with gala dinner and wellness activities in Balinese style.
Unveil the launch of our state-of-the-art multilingual hub.
Co-Creating the Next Chapter of Innovation
Working together to shape a smarter, brighter tomorrow.
FEBRUARY 19 | WEDNESDAY
17:00
WELCOME
Airport transfer
Hotel check-in with welcome cocktails and light bites
FEBRUARY 20 | THURSDAY
09:00
REGISTRATION
09:30
Welcome to TP in the Asia Pacific
DAVID RIZZO
President, Asia Pacific
TP
09:45
TALK
The Asian Century: Shifting Economic Politics, Market Trends and 2025 Outlook
Asia's evolving role in the global economy and its implications for business
STEVEN OKUN
CEO APAC
APAC Advisors
11:00
TALK + PANEL DISCUSSION
AI in Action: Separating Hype from Reality
Exploring where artificial intelligence is truly adding value across industries and where its adoption still faces challenges
ASSAF TARNOPOLSKY
Chief Business Development and Customer Officer, APAC
TP
STEVEN YATES
VISHAL SINGHVI
PETRICĂ VLAD
Director, Strategic Initiatives, Generative AI
Microsoft
Chief Technology Officer
Alumni
Global Head of AI Operations TP
13:45
TALK + BEACHSIDE CHAT
APAC Services Sector: Market Trends and What is to Come
Insights from leaders across retail, tech, travel & hospitality, and BFSI
SHIRLEY HUNG
DAVID RIZZO
President, Asia Pacific
TP
Partner
Everest Group
14:45
WORKSHOP
Crafting the Future of Work in APAC
A collaborative workshop discussing strategies for adapting to technological advancements and changing labor dynamics
15:45
WRAP UP
16:00
LEISURE BREAK
19:00
GALA DINNER
With Live Performance
Dress Code: Balinese Attire (Provided by TP)
FEBRUARY 21 | FRIDAY
08:45
REGISTRATION
09:00
Welcome Speech
09:05
TALK + BEACHSIDE CHAT
The Evolving Customer Experience: Building Loyalty in a Digital-First Era
Insights on creating seamless, personalized, and memorable customer journeys in fiercely competitive environments
DANIEL WEI
Senior Vice President
TP
ANITA CHING
JAYCEE LIN
Former Vice President, Omni Marketing
Sephora Greater China
Brand Operations CRM Director
P&G China
10:35
PANEL DISCUSSION
Collaboration in the Age of Disruption
How Partnerships, Cross-sector and cross-function Collaboration and innovation can drive long term success in a rapidly changing world
SAMMY ELAZAB
Senior Vice President
TP
NUNO VARANDAS
SHIRLEY HUNG
Former Global Business, Finance Operation Executive
Cisco
Partner
Everest Group
11:20
TALK
Asia's Untapped Markets: Breaking Into the Next Billion Consumers
OLIVIA CAIN
DR. ANUBHA UPADHYAY
Senior Marketing Strategist and Consultant
LinkedIn
Vice President, APAC Go-to-Market Solutions
TP
13:20
WORKSHOP
The Innovation Sprint: Co-Creating the Next Big Idea
Team-based workshop, reflecting on the past 2 days insights to develop innovative solutions to real-world challenges. Teams will pitch their ideas in a fun, Shark Tank-style format
14:20
TP BALI SITE VISIT
16:35
GIVING BACK TO THE COMMUNITY
18:30
DINNER
With DJ Live Performance and Fireworks
Dress Code: Smart Casual
FEBRUARY 22 | SATURDAY
08:00
LEISURE & DEPARTURE
Enjoy a relaxed morning with free time before check-out and airport transfers, allowing you to unwind at your own pace.
ANITA CHING
DANIEL WEI
JAYCEE LIN
NUNO VARANDAS
Former Vice President, Omni Marketing
Sephora Greater China
Senior Vice President
TP
Brand Operations CRM Director
P&G China
Former Global Business, Finance and Operations Executive
The event will take place on February 20-22, 2025 at The Mulia & Mulia Resorts, Nusa Dua in Bali (Map).
We recommend traveling in on the day before the event, February 19, and traveling out in the evening February 22 afternoon, so you can take advantage of the full experience.
The attendance is free! This is an “Only in Teleperformance Event” by invitation only and the number of seats is limited.
Your exclusive invitation includes accommodation, access to business keynotes and roundtables discussions with renowned speakers, networking with your peers, daily morning and afternoon cultural refreshments and dinner.
Senior executives, thought leaders, and CX professionals and marketers from APAC and across a range of industries including consumer goods, travel, technology, retail, ecommerce, financial services, communications, media, utilities, and entertainment.
Daniel Wei is a senior executive with nearly three decades of experience in consumer marketing, retail and eCommerce, CRM, and IT management. His expertise lies in strategic planning, launching new businesses, and managing innovation. Currently, he holds the position of Senior Vice President at Teleperformance Infinity, where he assists key clients in developing comprehensive consumer engagement strategies for direct-to-consumer (DTC) and marketplace marketing, as well as CRM operations throughout the consumer lifecycle.
Before joining Teleperformance, Daniel spent eleven years at The Walt Disney Company in various senior executive positions within the Asia Pacific and Japan region. He served as Executive Director of Disney Store China, Head of Disney China CRM, and CIO for Disney Consumer Products in the AsiaPac Japan Region. During his time at Disney, he played a pivotal role in launching Disney Store to the Chinese market. Additionally, he initiated the first Disney CRM program in China.
Daniel Wei earned his Executive MBA from the Kellogg School of Management at Northwestern University and Hong Kong University of Science and Technology. He also holds a Corporate Innovation Certificate from Stanford. Furthermore, he is certified in CX Professionals by Forrester and holds an APICS CPIM certification in operations management. Daniel is an active member of the American Marketing Association and the American Chamber of Commerce in Shanghai.
DANIEL WEI
Senior Vice President
Teleperformance
Olivia Cain works with LinkedIn's largest Marketing Solutions customers building powerful human connections through content while scaling business growth and driving ROI. With over 25 years in Asia, Olivia has transitioned from B2C leading award-winning social media campaigns for Marvel & Disney Studios to becoming a B2B marketing expert and thought leader.
When Olivia is not talking about marketing, she is a mother of 2 and passionate about building programmes that empower and mentor returning parents from family leave.
OLIVIA CAIN
Senior Marketing Strategist and Consultant
LinkedIn
Petrică Vlad, the Global Head of AI Operations at Teleperformance, specializes in digital transformation and artificial intelligence, driving innovation and operational excellence for Fortune 2000 companies worldwide.
A recognized leader in generative AI and digital strategy, Petrică was named one of the Top 25 Global Thought Leaders in Generative AI by Thinkers360. He has led transformative projects optimizing customer experiences and delivering measurable results. Petrică also serves as a trusted advisor to startups, guiding them toward sustainable growth and technological advancement.
An in-demand keynote speaker, Petrică has captivated audiences at international events, including engagements in Europe, Middle East and Asia. His insights on the future of AI and its ethical applications have inspired business leaders and innovators alike.
Petrică lives in Bucharest, holds a degree from the University of "Valachia" of Targoviste and a Master’s Degree from the Bucharest University of Economic Studies, where he often returns as a guest speaker to inspire students. A lifelong learner and advocate for technological empowerment, his debut book, Silicon Empathy, explores the intersection of AI and humanity, offering a unique vision for the future.
PETRICĂ VLAD
Global Head of AI Operations
Teleperformance
With over 25 years of professional experience, Shirley has worked across a diverse range of industries, including global professional services, mining, financial services, pharmaceuticals, energy, petrochemicals, telecommunications, and manufacturing.
Before joining Everest Group, Shirley served as General Manager of Strategy at Rio Tinto. Her career also includes a variety of consulting and strategic roles at leading organizations such as Mercer HR Consulting, The Hackett Group, Charles Schwab, and Arthur D. Little.
Shirley holds a Master of Science in Philosophy, Policy, and Social Value from the London School of Economics and a Bachelor of Science in Chemical Engineering from the Massachusetts Institute of Technology.
SHIRLEY HUNG
Partner
Everest Group
Steven Okun, the Founder and CEO of APAC Advisors, provides analysis and commentary on the US government and its impact on geopolitics.
He is a leader on corporate public affairs, ESG, sustainability, and stakeholder engagement. His clients include private equity firms and the sustainable business network BSR. In addition, he serves as a Senior Advisor for the Global Private Capital Association, a Senior Advisor to Kroll and is the Head of External Affairs for the American Association of the Indo-Pacific.
He spent the first twelve years of his career in Washington, DC, including serving for five years in the Administration of President Bill Clinton. He is a veteran of numerous US presidential campaigns. An in-demand speaker for businesses and conferences, Steve frequently appears as an expert analyst on CNBC and Channel NewsAsia and other global media, provides the weekly International News Review for MONEY FM (Singapore) and contributes commentary to Nikkei Asia, The Straits Times, The Business Times, Eco-Business and Asia Times.
Living in Singapore since 2003, he created and led public affairs in Asia-Pacific for UPS and KKR. He served five terms as Chair of the AmChams of Asia Pacific and three terms as Chair of AmCham Singapore. He received his B.A. from the University of Virginia and his J.D. from the University of Virginia School of Law.
STEVEN OKUN
Founder and CEO
APAC Advisors
Steven is a technology executive and board member who is passionate about bringing actors, data and governance together to achieve tangible outcomes. He has over 20 years' experience working in many roles, including chief technology officer, chief operating officer, director of strategy & consulting, enterprise architect, consultant, and coach across a variety of industries.
Steve has extensive experience in working with the executive suite to simplify and align security, data and technology with strategic directives. Steven is currently the Chief Technology Officer for a leading boutique digital transformation firm headquartered in Singapore, with offices in Hong Kong, Australia, the United Kingdom, and Dubai.
Steven is known for this thought leadership across digital channels and has been working with the likes of the Insitute of corporate directors Malaysia (ICDM), INSEAD, Dalla Leaders Club, The South African Chamber of Commerce, the UK Architecture Exchange, TechXL8 Asia and Singapore Institute of Directors (SID) delivering the highest quality insights and learnings across Technology, Cyber and AI.
Some marque projects include developing the eHealth strategy for Ghana and Producing the executive Cyber report for the Chairman of the Bankers Association of Philippines and CEO of Philippine largest Bank. Steven has held executive leadership delivery and coaching positions, and helped grow businesses across Africa, the UK, Australia, Singapore and Hong Kong.
STEVEN YATES
Chief Technology Officer
Alumni
Vishal Singhvi is the Generative AI Strategy Leader for Microsoft in Asia. He currently leads a team focused on helping customers deploy Machine Learning (ML) and Generative AI use-cases responsibly in critical business areas. Vishal is a thought leader and regular speaker at various Generative AI and Advanced Analytics Industry forums and conferences.
He has extensive experience in developing AI/ML Models for Commerce platforms. Prior to joining Microsoft in 2020, Vishal led the AI & Data strategy for Mastercard in Asia.
VISHAL SINGHVI
Director, Strategic Initiatives, Generative AI
Microsoft
Anita is a seasoned executive with 27+ years of leadership experience driving transformative growth across beauty, personal care, and nutrition sectors in Greater China. Notable achievements include elevating Henkel's Hair Care to China's #3 market position within 2 years; pioneering a data-driven CRM ecosystem for LVMH-owned Sephora that leveraged 25M+ members to generate 95%+ of total revenue; establishing Eleva Abbott as the pioneering organic infant formula brand with #1 market position; and delivering record-breaking sales and market share for Chando.
Possessing expertise in brand architecture, product innovation, integrated marketing communications (digital/social/PR), CRM optimization, and omnichannel trade strategies, she has led regional operations across Asia Pacific and China markets. Her cross-functional leadership spans multinational corporations (P&G, Unilever, Avon, Henkel, Abbott, LVMH-owned Sephora) and domestic beauty giant (Chando), blending global best practices with local market agility.
Supporting the industry, she is also the panel judge of the Effie Award Asia Pacific and Greater China.
ANITA CHING
Former Vice President, Omni Marketing
Sephora Greater China
A visionary CRM strategist with 10+ years of expertise in driving consumer-centric transformations in FMCG and beauty industries.
Orchestrated large-scale CRM ecosystems at P&G Greater China, delivering multi-million member growth and double-digit sales impact through AI-powered CDP systems and cross-brand marketing activations.
Passionate about bridging cutting-edge technologies with marketing innovations behind the data, creating seamless yet personalized experience for millions.
JAYCEE LIN
Brand Operations CRM Director
P&G China
Nuno Varandas is a global executive with over 25 years of experience in Finance, Operations, and Digital Transformation, leading strategic initiatives to drive operational excellence, innovation, and sustainable growth in multinational environments.
In 2016, he took on new challenges in Asia, first leading operations for Asia-Pacific, Japan and China, and later in a global capacity where he spearheaded the transformation of Cisco’s Delivery Centers.
In the last two years, he redesigned Cisco’s Delivery Centers Operating Model, reducing customer interactions by 45%, delivering over 35% in cost efficiencies, and driving a 200% increase in process features and enhancements throughput compared to previous years.
His work enhanced Cisco’s eQiciency, optimized the experience for customers and partners, and strengthened the company’s global competitiveness.
With a strategic and innovation-driven approach, Nuno has led diverse, globally distributed teams, ensuring sustainable growth and digital transformation. A multilingual leader and expert in business operations, he holds a degree in Business Administration and Management from Universidade Católica Portuguesa and certifications in leadership and
innovation.
Currently based in Singapore, he works as an independent consultant and continues to drive operational excellence and digital transformation on a global scale. Since January 2025, he has been serving as a Counselor for Portugal in the World at the Portuguese Diaspora Council, contributing to strengthening connections between Portugal and the international community.
NUNO VARANDAS
Former Global Business, Finance and Operations Executive
